Jack North America is dedicated to helping our customers achieve success; when you succeed, we succeed. For our small business and manufacturing customers we offer various on site services to maximize your businesses productivity and potential.

• Jack Certified Repair Technician (Charlotte, NC Headquarters):

We hold quarterly training at our Charlotte, NC headquarters in the maintenance and repair services of our sewing machines. We understand for our business clients that machine uptime is paramount, time wasted is money lost. This training will certify your employee in how to properly maintain and repair most Jack sewing machine equipment allowing you to reduce the number of downtime hours in the event a machine malfunctions. At the conclusion of this training we will extend your employee access to our parts ordering services and video chat access to one of our live technicians ensuring your Jack Certified Repair Technician always has the support they need.

• On Site Business Analysis:

For larger manufacturing operations we provide on site analysis to help you maximize the efficiency of your sewing operation. Aside from industrial sewing machines, Jack Sewing Machine Co. LTD offers several other machines specifically made at maximizing the efficiency of large sewing operations like Fabric Plotter or Cutting Machines, Pocket Setting Machines, Pocket Welting Machines, Programmable Sewing Machines and Automatic Sewing Machines. This services is best suited for large operations looking to reduce cost and improve efficiency. Please contact our sales department so that we may get a better understanding of your industry and business needs to better facilitate your request. We will also provide your business with bulk order discounts.